For sanitation and safety purposes, sticky socks are **REQUIRED** in every class, no exceptions. If you forget a pair, they are available for purchase in-studio! Otherwise, you may not be permitted in class.
We are so grateful for your compliance in keeping our studio a safe and clean environment for all!
For class pack and retail purchases, we accept credit cards - no cash. Class packs and class credits are non-transferrable between two individuals.
For membership cancellations, you must cancel 30 days before your next billing date.
All class reservations must be cancelled online or via the FlowCORPS app. TO CANCEL A RESERVATION: Click on "My Account > Schedule" and click 'Cancel' next to the reservation.
Classes must be cancelled more than 10 hours prior to class time to avoid losing a class credit or a cancellation fee. If your reservation is cancelled less than 10 hours prior to class it is considered a LATE CANCEL. For non-unlimited packages, a LATE CANCEL will forfeit that class credit. For unlimited members, a LATE CANCEL will automatically be charged $15 late-cancellation fee. A late cancel fee of $15 will be charged for Free Community Classes and Foundations Classes.
**No-Shows result in a $20 charge!** All clients will be charged a no-show fee, including those attending Free Community and Foundations Classes. If you are a package holder, you will be charged a $20 fee and lose your class credit.
If you are waitlisted for class, the waitlist locks once the late cancel window has started. If you are still interested in taking the class within the late cancel window, please check back in with the app. Spots may become available throughout the 10 hours leading up to the start of class as clients late cancel.