Need to Take a Break? - Membership Freeze Request Form
If you need to pause your membership you may put your membership on freeze for a minimum of 2 weeks and maximum of 2 months.
Freezes must be requested at least 5 business days before the requested start date. Upon submission of the freeze request form you’ll receive written confirmation of your freeze terms from a member of our team within 3 business days.
While on freeze, your membership will not bill. We’ll confirm your next renewal date upon confirmation of your freeze. Our system does not send out membership re-activation notifications, so set a calendar reminder for yourself. Please be aware that a freeze term may change your future billing date.
Keep in mind that a freeze is a temporary situation and membership cancellation requests cannot be submitted during a freeze.